Petromax S.A. de C.V. Atención al cliente

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+52 899 924 1561

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2022-01-22 22:29

Andrew DARBY

Hi there, This afternoon at approx 1300 EST I went to add fuel to my car which was showing only 10 miles left in the tank and the gas light was on. As I only had a small amount of money available at the time, I requested $5 USD of fuel to be added to the tank. On leaving the gas station - my digital fuel gauge was now showing not 20 or 30 miles in the tank as expected but 5 miles left in the tank. I do not believe a drop of fuel went into my tank. It seems that the counter was turning as was the pump, but no fuel was coming out of the nozzle. I would request that you investigate the gas station in question. (On the main Boulevard of Ensenada Town centre next to Cruiseport marina). I have been a regular customer for 3 years now but on speaking with the manager - I was told that it was a problem with the car. This is simply not the case. I will be reporting this to the authorities in Ensenada to investigate further if I do not get a positive response. Yours sincerely

Petromax S.A. de C.V. Atención al cliente

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Andrew DARBY

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